Welcome to our website www.the-wizards-shop.com.
The Wizard's Shop is a French company, registered in Paris since 2012, our head office is in Paris, our logistics are in the Paris region and we pay our taxes in France.
Please read our general terms and conditions below which govern your use of our site.
We are also available to respond by email to the following address: firstname.lastname@example.org or by phone on 0185097450 with any questions you may have about using our website.
The provisions below establish the general conditions of sale of the products offered by the company The Wizard's Shop, on its website: www.the-wizards-shop.com.
The Wizard's Shop is a SAS with a capital of 20,000 euros, whose registered office is at 25 rue de Ponthieu, 75008, Paris and registered in the Companies Register of Paris under the number 538962341.
These general conditions of sale are applicable only to all the products offered for sale on the site www.the-wizards-shop.com.
These general conditions of sale exclusively govern the contractual relations between www.the-wizards-shop.com,hereinafter designated seller and any person making a purchase on the site www.the-wizards-shop.com. hereinafter referred to as buyer or customer.
The information appearing on any other document of the seller or brands present on the site, in particular promotional information, has no legitimacy and can not prevail over the present general conditions of sale applicable prior to any validation of order.
The seller reserves the right to modify or update its general conditions of sale at any time without notice. The applicable general conditions of sale are in all cases those in force on the date of the order placed by the buyer.
Each purchase on the site is governed by the general conditions of sale applicable on the date of order. By validating your order, you accept without reservation the general conditions after having read them. By accessing the site, you agree to comply with these conditions.
Products on the site www.the-wizards-shop.com. are sold for an indefinite period and while stocks last.
The characteristics appearing on the descriptive sheets of the products are informed from the data provided by the suppliers, subject to the validity of the information.
The photographs illustrating the products have an exclusively indicative value and do not enter into the contractual field. Consequently, in the event of an error, the seller's responsibility cannot be engaged.
Article 3. PRICE
The prices displayed on the site are indicated in euros, inclusive of all taxes and excluding shipping, transport and delivery costs. Shipping, transport and delivery costs are borne by the customer (unless otherwise stated) and are indicated during the ordering process in addition to the price of the products ordered and subject to acceptance by the buyer.
The Wizard's Shop reserves the right to modify prices at any time. It is understood that the products will be invoiced at the price in force when the order is registered.
Any possible change in the rate of French VAT or other French taxes related to the products will be reflected in the price of the products on the site.
Certain price offers may be subject to promotional codes that cannot be combined and are non-refundable. To benefit from this, the buyer must register them in the areas reserved for this purpose during the ordering process. The price promotion will then be applied to the price of the order. In the event of a refund for an order that has been the subject of a promotional code, the refund will relate to the price actually paid by the customer.
The Wizard's Shop reserves the right to accept or refuse a member as well as to review the conditions of access rights.
When you register, you will receive a confirmation email at the email address entered in the form.
This validates the registration and the customer has an account with a password to make their purchases.
The customer is responsible for the use and storage of his password.
In the event of loss, theft or other problem with their password, the customer is invited to reset their password via the contact section.
The Wizard's Shop offers its customers the opportunity to sponsor their friends. As soon as the required number of sponsored registrations is reached, the customer receives a non-cumulative reduction voucher to be used on his purchases, valid for a period of 1 year.
The customer declares and guarantees to have the legal capacity to order on the site www.the-wizards-shop.com.
The customer certifies on the date of purchase that they are 18 years of age or older or that they hold a legal authorization allowing them to make purchases on www.the-wizards-shop.com.
The order is only validated when the customer has made a double click, in accordance with the law on trust for the digital economy of June 21, 2004.
One click to place the order and another to confirm it. The confirmation at signature value and validates the operations carried out by the client.
The customer guarantees that he is authorized to use the bank card provided for the transaction and undertakes that it will be provisioned to cover the transaction.
Once the payment has been made, the seller sends a confirmation email to the customer of the order entered and communicates a tracking number to track the delivery of the goods.
Payment for the order by the customer can be made by bank card or PayPal.
For PayPal, the customer must have an account with the company Paypal.
In the case of a PayPal payment, The Wizard's Shop includes commission fees and these are the general conditions of use of PayPal that apply.
The order validated by The Wizard's Shop will only be effective after obtaining the agreement of the bank payment centers, subject to the condition of availability of the product.
If the bank refuses, the order will be automatically suspended.
For credit card payments, The Wizard's Shop uses the 3D SECURE security system with the Stripe secure payment system.
When the product ordered by the customer is no longer available, the seller informs the customer by e-mail to communicate a delivery time to the customer.
In the event that the product is no longer followed or is not very quickly available, in accordance with the provisions of article L121 20.3 of the consumer code, The Wizard's Shop undertakes to reimburse the product which is not available.
For your information The Wizard's Shop strives every day to have 100% of products available on the site.
Transport terms: Orders can be delivered in mainland France (including Corsica), as well as in European countries in the euro zone. The Seller uses carriers to transport the products to the place of delivery. The carrier and the shipping options are chosen by the Customer at the time of the order, from among the options that the Seller considers to be the most suitable for his activity and the products concerned.
The delivery of the products will only be effective after receipt of the total amount of the order. The products will be delivered to the address indicated by the Customer, when placing their order. Consequently, the contact details provided by the Customer are considered to be exact and will not engage, in the event of a dispute, the responsibility of the Seller.
Delivery tracking: An email will be sent to the Customer to confirm that the carrier has taken charge of their order, as well as, if necessary, the information enabling them to track the delivery of the package.
The availability and delivery time (expressed in working days) of each product is indicated by sending an email upon confirmation of the order. By convention and in order to reduce delivery costs for the Customer, if his order contains several products, the latter will be processed in its entirety, in particular if the availability of products is different.
Delivery times: in the case of the carrier "La Poste", the "Colissimo Suivi" formulas are offered. As soon as the parcel is taken over, "La Poste" provides the following average delivery time:. Colissimo: Delivery within 48 hours in France, Corsica and Monaco. D + 2 to D + 4 for the other destinations.
The package will be presented by the postman to the delivery address mentioned during the order confirmation. In case of absence, the package will be made available by "La Poste" at the post office closest to the delivery location as indicated on the slip deposited at the delivery location.
Receipt of products: the Customer is required to check, in the presence of the carrier, the condition of the packaging and the products received before signing the delivery slip. Once the voucher has been signed, the Seller will consider that the Customer has carried out this verification. We suggest to the Customer to unpack the package in the presence of the carrier and to write on the slip, if necessary, specific reservations which will constitute evidence and assessment of possible damage.
Delay in delivery: the Seller endeavors to communicate on its Site the most accurate information possible on the availability of products, the delivery times associated with the products are subject to change without notice and also depend on the suppliers supply times . The information related to the availability displayed on the site is given for information only and an email will be sent to the customer to inform him of a possible product shortage. Nevertheless, the Seller undertakes to do everything to satisfy the Customer. In the event of late delivery by "La Poste" within eight working days following the date of shipment communicated by the Seller, it is suggested that the Customer check whether the package is not pending at the nearest Post office the place of delivery.
Delivery costs: the delivery costs applied by the Seller depend exclusively on the delivery formula chosen by the Customer and the place of delivery.
In accordance with article L121-20 of the Consumer Code, the customer has a right of withdrawal within 14 calendar days of the purchase.
To do this, the return request is made by email to the address email@example.com.After obtaining your return agreement number, you will have 30 days to return your purchase to us. Return costs are the responsibility of the customer.
No cash on delivery will be accepted.
Items returned incomplete, without their original packaging, damaged, damaged or soiled by the customer are not accepted. Returns are accepted if the returned products remain identical to that of their shipment, with the original packaging, certificates, notices and labels.
All returned products must be sent by registered mail with acknowledgment of receipt to the following address: THE WIZARD'S SHOP /RETOUR RETRACTATION/ENDURANCE LOGISTIQUE/ 465 RUE FOURNY/78530 BUC
No simple shipment without return number and written reason will be accepted.
The refund is made within 30 days of the date of receipt.
The Wizard's Shop strives to ensure the best verification and accuracy of the information provided on the site, which it reserves the right to correct, at any time and without notice.
However, The Wizard's Shop cannot guarantee the accuracy, precision or completeness of the information made available on the site.
For this, The Wizard's Shop declines all responsibility for any interruption of the site arising from technical problems, any inaccuracy, error or omission relating to information available on the site, any damage resulting from a fraudulent intrusion by a third party resulting in a modification of the information made available on the site.
The Wizard's Shop is not responsible for damages arising from the use or inability to use the site.
The Wizard's Shop is not responsible for software malfunctions, whether or not these are incorporated into the site or provided with it.
The Wizard's Shop is a protected trademark and registered with the national institute of intellectual property under the number 144065047. Our bee, distinctive sign of our brand is also protected at the national institute of intellectual property under the number 144065046.
The domain name The Wizard's Shop is also protected, as is our logo.
All elements of the site www.the-wizards-shop.com are and remain the intellectual and exclusive property of The Wizard's Shop. As such and in accordance with the provisions of the intellectual property code, no one is authorized to reproduce, use, repost or copy the information on the site www.the-wizards-shop.com.
Any copy of the information on the site www.the-wizards-shop.com is strictly prohibited and may give rise to prosecution and sanctions for violations of intellectual property rights.
The products supplied by The Wizard's Shop benefit, in accordance with legal provisions:
– the legal guarantee of conformity,
– of the legal guarantee against hidden defects arising from a defect in material, design or manufacturing affecting the products delivered and making them unfit for use,
– Manufacturer's warranty, depending on the products and brands concerned.
Any warranty is excluded in the event of misuse, negligence or lack of maintenance on the part of the Customer, such as in the event of normal wear and tear of the goods, accident or force majeure and the Seller's warranty is limited to replacement or reimbursement of non-compliant or defective products. In order to assert their rights, the Customer must, on pain of forfeiture of any action relating thereto, inform the Seller, in writing, of the existence of the defects. The Customer who wishes to make a return of the products must inform us by a prior and reasoned request sent exclusively by email to firstname.lastname@example.org,as proof of the date of dispatch. Provided that the necessary explanations and justifications have been provided by the Customer to the Seller, a return number (RMA number) valid for a period of 7 working days from the date of allocation, will then be sent as soon as possible deadlines to the Customer who will have to make a very apparent mention of it on an external visible side of the return package. The products concerned must be sent to the Seller, within 15 working days and in new condition with all the elements (accessories, original packaging, instructions) accompanied by the appropriate form, duly completed, which will have been sent to him. together with the RMA number, at the following address:
. The Seller draws the Customer's attention to the fact that the risks of return are his responsibility, in particular in the event of deterioration of the package, loss by the carrier or non-compliance with the return instructions by the Customer.
. The Seller will replace or have repaired products or parts under warranty deemed defective. The products sold on the Site comply with the regulations in force in France. The responsibility of the Seller cannot be engaged in the event of non-compliance with the legislation of the country in which the products are delivered, which it is up to the Customer to verify.
All returned products must be sent to the following address: THE WIZARD'S SHOP /RETOUR SAV/ENDURANCE LOGISTIQUE/ 465 RUE FOURNY/78530 BUC
The automated processing of personal information has been declared to the National Commission for Data Protection under the number 1896232v0.
These conditions are governed by French law. In the event of a dispute between a customer and The Wizard's Shop, the two parties agree before any legal action to seek an amicable solution. In the event of a dispute, only the French courts will have jurisdiction.